Terms and conditions

MINIMUM PURCHASE:

First purchase for Spain and Portugal:
200€

Second purchasefor Spain and Portugal:
150€

Purchases for Canarias and other destinations:
500€


TRANSPORTATION AND EXPENSES:

The client authorizes ERIKCH S.L to hire under the client's name, a qualified transportation company to deliver the client's purchase. The prices shown below are shown per package, if the weight goes over the maximum we will make another package or as much as needed to deliver all the products. This transportation costs will be charged on the invoice (excluded the purchases that will be picked up on our store by a transportation hired by the client or by the client itself):


To check out the prices, please go to "Delivery" on this web page just doing click here.



REFOUND:

Refounds will only be accepted for purchases to Spain or Portugal (Iberian Peninsula). We will not send refound purchases to Canary Islands
, Ceuta, Melilla, Funchal or Madeira, we only admit wire transfer or credit card payment from these destinations.

(The transportation agency may add a 1% from the total price of the invoice to pay administration fees, this will be charged on the invoice).



RETURNS AND EXCHANGES:

Every return or exchange will only be admited if the item has a manofacturing defect, and the client must comunicate with ERIKCH maximum 7 days after getting the item. The client must take responsaiblity about sending the items back to ERIKCH to get an exchange or a refound. Every cost to deliver the items back must be paid
by the client.

It is possible that some images from a photograhy do not represent the complete and real color of an item due to the digitalization of the images and to the diferent screens contrasts where the client may see these images. ERIKCH IMPORT EXPORT S.L. will not take any responsability about this fact.

ERIKCH IMPORT EXPORT S.L. recomends to pay atention to the washing instructions indicated on the labels of each item
. ERIKCH IMPORT EXPORT S.L. will not take any responsability from bad use or from wrong washing procedures of the products, these includes a wong manipulation  of the items.



ORDERS

All those purchases made after 18:00 hours that have not being paid will not be prepared or delivered until the day after (excluded saturdays and sundays, due to delivering companies schedules, so this purchases will be packaged and delivered on mondays).


We will do our best to gather all your products of your purchase, although sometimes may some products be out of stock, in which case we will contact you and offer you some alternatives that could fit your taste. In case you dislike our suggestions we will send your goods and refund the difference to you.